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Posts Tagged ‘The Agile Imperative’

AGILE TEAM: The Secret to Delighting Your Customers

Tom O'Shea |

IT’S ABOUT YOUR PEOPLE. So, McKinsey & Company has been conducting on-going research for several years into understanding what builds differentiated advantage in creating customer value, loyalty and superior experience.  In their latest series of white papers and articles published in March 2016, McKinsey comes at this crucial question from several different angles but consistently with a common […]

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Focused, Fast & Flexible

Focused, Fast & Flexible

Nick & Tom's new book, "Focused, Fast & Flexible: Creating Agility Advantage in a VUCA World", is now available for purchase on amazon.

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