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Why Perfection Isn’t Good Enough

Agility Consulting |

“I just want it to go the right way,” he said, with tears starting to form at the corners of his eyes. “I’m trying and trying and trying and it’s not working.” The tears began to flow, as he rapidly stamped his feet on the green artificial turf covering the mini-golf course. His knuckles turned […]

AGILE TEAM: The Secret to Delighting Your Customers

Tom O'Shea |

IT’S ABOUT YOUR PEOPLE. So, McKinsey & Company has been conducting on-going research for several years into understanding what builds differentiated advantage in creating customer value, loyalty and superior experience.  In their latest series of white papers and articles published in March 2016, McKinsey comes at this crucial question from several different angles but consistently with a common […]

The Rise of HR … Agility

Agility Consulting |

It’s easy to fall into patterns and comfortable routines.  Some of those are great. Take, for example, dental hygiene. Or strength training.  But if our routines too often keep us around the same people, we run the risk of stagnating. It’s even worse if we’re isolated—or insulated, depending on how you look at it—from other […]

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Focused, Fast & Flexible

Focused, Fast & Flexible

Nick & Tom's new book, "Focused, Fast & Flexible: Creating Agility Advantage in a VUCA World", is now available for purchase on amazon.

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